TERMS OF USE

General terms

The website www.milenabyparis.gr (hereinafter “MILENA by PARIS” is the official online presence and the online store of the company with the name “AVGEROU EVANGELIA & SIA O.E.” and the distinctive title “MILENA by PARIS”. The headquarters of the company is located in Kallithea, Attica, 55 Ilektras str. with Tax Identification Number 999448894 - Tax Office of Kallithea.


The primary concern of the company is the listing of the terms that govern the rights and obligations of MILENA by PARIS to all those who visit the website (hereinafter “the Guest”) but also their information about their rights and obligations, in order to better serve in terms of searching and acquiring the products they wish to purchase from its online store.

Personal Data

A necessary condition for the initiation of any conciliation is the disclosure by the Guest of some personal data. When placing an order, you will be asked for the full name, the address to which the products sold will be sent, the landline number (or any other phone of the Guest which is used for its best service), the e-mail address (e-mail) address), etc.

MILENA by PARIS, strictly following the principles of personal data protection provided by the relevant laws and international conventions, will not make any unfair use without the prior approval of the Guest.

MILENA by PARIS in no way discloses, publishes, sells, exchanges personal data and information provided by the User. In exceptional cases only, personal data of the Guest may be made public by the company, always observing the procedure provided by law when this is required by a public authority, court, etc.

MILENA by PARIS reserves the right to inform its suppliers with sales statistical statements, which in no case will contain personal information that could lead to the identification or identification of individuals.

Also, the Guest may at any time, if there is a reason, change the personal data they disclosed to MILENA by PARIS or restrict or cancel the use of some of this information by completing the relevant electronic form.

Copyright

MILENA by PARIS is protected by national and international copyright law, including L. 2121/1993, as amended by L.4212/2013, as well as any other relevant provision. No part of this site may be reproduced in any form or by any means including distinctive titles, marks, images, graphics, photographs, drawings, texts and other data are strictly prohibited without the express written permission of MILENA without the written permission of MILENA by PARIS.

Prices of products sold

The prices listed in the relevant catalogs next to each product include VAT (24%). MILENA by PARIS reserves the right to adjust prices.


Miscellaneous


Availability: For all products contained in the MILENA by PARIS catalogs there are clear indications of the availability of the MILENA by PARIS warehouse. In this way, the Guest will be able to easily find out, before placing an order, which of MILENA by PARIS products are available in its warehouses and immediately deliverable, which products are not immediately available but are expected to be received from suppliers on a specified date and, finally, which products are not available but are expected to be informed by the suppliers about the exact date of their receipt. Nevertheless the Guest can send their order, even for products that are not available in the warehouses of MILENA by PARIS and MILENA by PARIS will contact the Guest by e-mail and/or telephone, within a reasonable time, to inform them about the possible time of receipt of the product by the supplier and its subsequent delivery to the Guest. In this case, the Guest have the possibility, if they deem that this period is not satisfactory, to request the revocation of the order of the product in question. In any case, it must be made clear that the above mentioned delivery time of the order also depends on the availability of the products in the warehouses of MILENA by PARIS. In addition, the Guest is given the opportunity to choose if they wish to pick up all the products which, due to their varying availability, will have different delivery times, with delivery to their place of delivery at the latest date and as soon as it is possible to deliver to the courier service or to receive them in partial deliveries, depending on the time they can be delivered.


Force Majeure: If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products to the Guest within the predetermined time, the Guest is informed by e-mail, in order to inform us if they wish, under these conditions, the completion of their order.

MILENA by PARIS liability: In case a defective product is found in the delivered quantities, the Guest reserves the right to return it with the possibility of replacing it with shipping costs of MILENA by PARIS or refund. MILENA by PARIS is not responsible for an organized attack by hackers aimed at stealing users’ personal information.


Procedure messages: MILENA by PARIS enables its Guests to choose their information about the new products available on the market and for any other offers, payment arrangements, etc., by sending advertising - informational messages to their e-mail or postal address or by phone. MILENA by PARIS will not abuse the above service. Users are always given the option to stop receiving advertising messages.


Cookies: Like most sites on the Internet, the website of MILENA by PARIS uses cookies so that we have access to certain information every time you browse with a web browser in our store. Without the use of cookies it would be impossible to offer you important services such as: order status, personal settings, storage of items in the cart. Cookies are alphanumeric files that we transfer to your computer’s hard drive via your Internet so that we can offer you services like the ones mentioned above. In your browser settings you can choose to prevent your browser from accepting new cookies or asking you every time a new cookie is to be installed on your hard drive. However, you should know that if you choose to prevent cookies from being stored on your hard drive, you will not be able to use some of the services of our store.


Amendment of the terms hereof: MILENA by PARIS reserves the right to modify or renew the terms and conditions of transactions.

Governing law: All transactions carried out through the website of MILENA by PARIS are governed by International and European law governing issues related to e-commerce as well as by the Law on Consumer Protection (L. 2251/1994) which regulates issues related to distance selling.

Protection of Personal Data


During your visit to the pages of MILENA by PARIS you may be asked to state your personal details (name, surname, email address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the website www.milenabyparis.gr, are kept exclusively for reasons concerning your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only).

SAFETY

The website MILENA by PARIS uses the SSL protocol, with 256bit encryption (the most powerful today), for secure online commercial transactions. This encrypts all your personal information (name, address, etc.) so that it cannot be read or changed when it is uploaded to the Internet.

SSL (Secure Sockets Layer) is now the global Internet standard for authenticating websites to network users and for encrypting data between network users and web servers. An encrypted SSL communication requires the encryption of all information exchanged between a client and a server. In addition, all information sent over SSL is protected by a mechanism that automatically detects whether data has changed during the transfer. The secure communication system of milenabyparis.gr is certified by the world-renowned company Geotrust.


REFUND POLICY

You have the right to return the products you purchased, free of charge, within 10 working days from the date you receive the products. In this case, only the direct cost of returning the products is borne by you.

Returns are only accepted if the products you wish to return are in the same condition in which you received them, i.e. they have not been unsealed or their packaging has been tampered with, along with the retail receipt or invoice.

To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (e.g. wrong item, etc.)

In case you wish to return the products you purchased you can send us an e-mail at info@milenabyparis.gr.

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 30 days from the date we receive the products.

Please contact us before returning a product.