CUSTOMER SUPPORT

SHIPMENTS www.milenabyparis.gr can serve customers all over Greece. Shipping costs vary depending on the type, size and weight of the items. We have formulated our policy regarding the shipment of goods as fairly as possible. Orders are shipped within 1-15 working days (depending on the availability of the product). In case your order cannot be executed due to force majeure (strikes, bad weather conditions, etc.) we will contact you to let us know if you wish to complete your order. Once you complete your order, you will be sent an e-mail confirming that we have received your order. SUBSCRIPTION - PERSONAL DATA PROTECTION During your visit to the pages of MILENA by PARIS you may be asked to state your personal details (name, surname, email address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the website www.milenabyparis.gr, are kept exclusively for reasons concerning your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only). RETURNS You have the right to return the products you purchased, free of charge, within 10 working days from the date you receive the products. In this case, only the direct cost of returning the products is borne by you. Returns are only accepted if the products you wish to return are in the same condition in which you received them, i.e. they have not been unsealed or their packaging has been tampered with, along with the retail receipt or invoice. To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (e.g. wrong item, etc.) In case you wish to return the products you purchased you can send us an e-mail at info@milenabyparis.gr. In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 30 days from the date we receive the products. Please contact us before returning a product. PAYMENTS For your convenience and the best service, www.milenabyparis.gr has the following payment methods: CASH ON DELIVERY Payment for the products of your order upon delivery. BY USING A CREDIT/DEBT CARD Payment with all credit/debit/prepaid cards. The user is not charged with additional costs. BY DEPOSIT IN A BANK ACCOUNT You can choose the bank that facilitates you to deposit the amount of your order. In the bank deposit you must enter your full name as message accompanying the transfer. For the fastest execution of your order you can send us a Fax at +30 2109484312 the depository of the Bank, or contact us by phone at +30 2109409233 or by e-mail at info@milenabyparis.gr. The bank accounts to which you can deposit the money are: NATIONAL BANK OF GREECE 148/44047507 GR8601101480000014844047507 ALPHA BANK 259002002011855 GR0201402590259002002011855 EUROBANK 0026.0106.88.0200249959 GR4902601060000880200249959